Zapper technology.
Combined for your context.
Our own capabilities bring speed and confidence to every project. They can be combined with one another and with the technology your company already uses.
The customer showed intent
Context identified
Recommended next action
Conversations
Capture, organize, and turn every interaction into searchable context without losing intent, history, or nuance.
WHATSAPP · VOICE · MEDIA · CONTEXT
TXT
conversation_18492
2.4 MB
IMG
sales_evidence
842 KB
retention_policy
1.8 MB
Storage
Store messages, files, and evidence with retention, access, and traceability defined for the operation.
HISTORY · AUDIT · DATA PROTECTION
Model evaluated for the context
AI Models
Apply the right model to classify intent, estimate propensity, summarize context, and suggest the next action.
PREDICTION · CLASSIFICATION · GENERATION
LIVE
Risk detected now
Real-time
Detect intent, risk, and opportunity as the conversation unfolds, then trigger the next response.
EVENTS · ALERTS · WEBHOOKS
CRM
Agent
BI
Z
MCP & APIs
Connect agents, copilots, and systems to the right data, with tools and permissions under control.
AGENTS · INTEGRATIONS · GOVERNANCE
Source
Status
Conversations
Connected
CRM
Connected
Payments
Available
Data
Combine conversations with CRM, ERP, payments, and BI to answer questions no single source can explain on its own.
CRM · ERP · PAYMENTS · BI
Create
Tailored products and experiences
Turn a specific need into portals, applications, internal tools, and new digital experiences.
PRODUCT · EXPERIENCE · SOFTWARE
Connect
Integrations and automation
Connect channels, systems, and teams through simpler, traceable, and more efficient workflows.
APIs · EVENTS · WORKFLOWS
Transform
Data and intelligence
Organize scattered data and create analyses, models, and data products that support real decisions.
DATA · ANALYTICS · MODELS
Accelerate
Applied AI and agents
Design AI solutions suited to the process, risk, and level of autonomy in your business.
COPILOTS · AGENTS · APPLIED AI
Operate
Operational platforms
Create or evolve systems that support critical processes and give the operation greater visibility.
OPERATIONS · OBSERVABILITY · SCALE
Protect
Security and governance
Embed privacy, control, auditability, and compliance into the solution architecture from the start.
SECURITY · ACCESS · COMPLIANCE
They require business understanding, architecture, design, and engineering working together. Zapper complements your team and builds what is missing.
See how the approach works
↘
Starts with the context
The real problem guides the solution, not the other way around.
Brings together what matters
Product, data, design, and engineering in one team.
Reaches operations
Built to connect with systems, people, and day-to-day operations.
Understand
We align the challenge, desired outcome, constraints, and existing capabilities.
CONTEXT → DIRECTION
Build
We design, prototype, and implement the solution in cycles closely connected to the operation.
DIRECTION → PRODUCT
Evolve
We integrate, support adoption, and evolve the solution as the business learns.
PRODUCT → CAPABILITY
COMMON CHALLENGE
×
Off-the-shelf products do not fit the context
×
Vendors work in silos
×
The prototype never reaches operations
×
Specialized expertise is only temporary
WITH ZAPPER
✓
Strategy and delivery in one team
✓
Solution integrated into the existing ecosystem
✓
From idea to implementation and adoption
✓
A capability that can keep evolving
Exploratory conversation
Scope built together
Security by design
